At Pathera Escapes, your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it. By accessing or using our website at www.patheraescapes.com you consent to the terms outlined in this Privacy Policy.
1. What Personal Information Do We Collect?
We collect personal information when you visit our website, request information, make inquiries, or book a tour. The types of personal information we may collect include:
- Name
- Email address Phone number
- Mailing address
- Other relevant information (e.g., passport number for certain bookings)
You may be asked to provide this information when filling out forms such as the Contact Us or Call-back Request forms or when making a reservation.
2. How Do We Use Your Information?
We use the information we collect in the following ways:
- To process reservations and bookings.
- To improve our customer service and provide personalized experiences for you.
- To send you promotions, special offers, and other information related to our services (optional). To respond to your inquiries and requests in a timely and efficient manner.
- To enhance your experience on our website.
Your personal information will never be sold, exchanged, transferred, or given to any third party for any reason other than to provide the services or products requested.
3. How Do We Protect Your Information?
We implement various security measures to ensure the safety of your personal information during transmission and while stored. For example:
- We use a secure server to encrypt sensitive information during transactions.
- All sensitive information (e.g., credit card details) is transmitted using Secure Socket Layer (SSL) technology and is only stored temporarily for the purpose of completing transactions.
- Once a transaction is completed, we do not store your credit card or sensitive personal information on our servers.
We make sure that access to this information is limited to authorized personnel who have special access rights and are required to keep the information confidential.
4. Do We Use Cookies?
No, Pathera Escapes does not use cookies to store or manage sensitive information. However, non-personally identifiable information related to your site usage may be collected automatically, such as your IP address or browser type, to help improve our website’s functionality and user experience.
5. Do We Share Your Information with Outside Parties?
We do not sell, trade, or transfer your personally identifiable information to outside parties. However, we may share your information with trusted third parties who assist in operating our website, conducting our business, or servicing you. These third parties are obligated to keep your information confidential.
We may also release your information if we believe that it is necessary to comply with the law, enforce our site policies, or protect the rights, property, or safety of Pathera Escapes or others.
We will not disclose personal information without your consent except where it is necessary for the services we provide or as required by law.
6. Online Privacy Policy Only
This privacy policy applies only to information collected through our website. It does not apply to information collected offline or through other means not directly associated with our website.
7. Terms and Conditions
For more details on the terms governing the use of our website, please refer to our Terms and Conditions page, which outlines the disclaimers and limitations of liability.
8. Your Consent
By using our Site, you consent to the terms and conditions of this privacy policy.
9. Changes to Our Privacy Policy
If we decide to update this privacy policy, we will notify you by email and post the changes on this page. Please check this page regularly for any updates.
10. Contacting Us
If you have any questions or concerns regarding this privacy policy, please feel free to contact us.
This Privacy Policy was last updated on [11-01-25].